TCS seeks lead technology services companies in Work from Home

India’s largest IT employer, Tata Consultancy Services (TCS) plans to to significantly reduce the amount of time its employees spend in office in the next five years. By 2025, TCS will ask a vast majority of 75% of its nearly half-million  employees globally (including 350,000 in India) to work from home.

Before lockdown, 20 percent of TCS workforce worked from home, now due to the lockdown the company moved 90 percent of the teams to work from home through its Secure Borderless Work Spaces (SBWS) operating model. The new model called 25/25 will require far less office space than occupied today. "We don't believe that we need more than 25% of our workforce at our facilities in order to be 100% productive," says TCS's chief operating officer NG Subramaniam.

"We have come out stronger and our model is more proven than ever before," CEO and MD Rajesh Gopinathan told employees in a letter. As per Gopinathan, SBWS had seen 35,000 meetings, 406,000 calls, and 340,000 messages across the platform.

He was clear, work from home will continue post lockdown, for a majority of the workforce. "It helps organisations become more resilient, because the fully distributed nature of this model is inherently less risky and better suited for business continuity and agility,” he added.

TCS being the bellwether among India's IT services firms, other IT firms will follow. This would cause major changes in the entire operating model of IT firms. Until recently, Indian IT firms didn't offer work from home options to employees due to security requirement of customer projects. IT product firms and MNCs such as IBM, Cisco, Microsoft have more work flexibility options for employees.

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